Automation is upon us

Embracing Automation

Research by PwC estimates that 20% of jobs in the UK could by automated by the late 2020s.  New technologies such as cobots, RPA, virtual agents and chatbots, and machine-learning-based decision management are expected to have the largest short-term impact in the so-called algorithmic “first wave” of automation.

Automation will vary significantly by industry sector, with financial services, IT, health and transportation likely to be most affected, although the automatability of jobs by industry sector will vary over time.  In the short-term, the largest impacts could be on sectors where algorithms can increase the efficiency of analysis and assessments.  In the longer-term, however, the development of driverless autonomous vehicles is expected to have a profound impact in the transport sector.

Less Affected Sectors

In contrast, sectors that are more reliant on social skills and “the human touch”, like healthcare and education, may be relatively less affected.

Whilst automation is expected to displace a significant number of jobs, new opportunities will arise around the high technology jobs that AI and robotics generate, leading to a increased demand for improved STEM skills.  The constantly changing landscape that automation will drive will require greater adaptability from both workers and enterprise organisations with workforces needing constant realignment to embrace the benefits and value that automation represent.

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