Workforce Complexity
The traditional 9 to 5 model of working borne out of the industrial revolution is coming to an end. Remote working, freelancing, crowd-sourcing and the gig economy now provide businesses with myriad staffing options. However, the existence of this new, untethered workforce also adds complexity to both the recruitment and management processes. Automatic, algorithm-based solutions to unlocking the potential of these multiple workforce channels are under constant development.
A contingent workforce augmented by remote full-time staff can see a business amplify its service offering across a 24-hour, 7 day per week timescale. At the same time, AI, automation and robotics are accelerating output and productivity. These benefits can be challenging for companies to harness, and many enterprises are finding that they must already re-evaluate their workforce model.